Optimus Systems

Support Session

Welcome to our online remote support and collaboration service. The following option allows you to connect to a session with our engineers using a code they give you.
 

Privacy Policy

Introduction

We at Optimus Systems Limited (“Optimus Systems” or “We”) are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.

 

Optimus Systems collects information about you when you use our applications, websites, and other online products and services and through other interactions and communications you have with us. Optimus Systems have established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. Personal Information means any information that may be used to identify an individual, including, but not limited to: a first and last name, a home or other physical address, and an email address or other contact information, whether at work or at home. In general, you can visit Optimus Systems webpages without telling us who you are or revealing any Personal Information about yourself.

 

If you choose to provide us with your Personal Information on the web, we may transfer that Information within Optimus Systems, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.

 

Optimus Systems strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Optimus Systems intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an “adequate” level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.

 

Cookies and Other Tracking Technologies

Some of our webpages utilise “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them.

 

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the website.

 

Tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our website and your web experience. We may also analyse information that does not contain Personal Information for trends and statistics..

 

Notice

Where Optimus Systems collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected, and whether we plan to share such Personal Information outside of Optimus Systems or those working on Optimus Systems behalf. Optimus Systems does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Optimus Systems behalf unless such transfer is legally required.

 

Choice

You may choose whether or not to provide Personal Information to Optimus Systems. The notice we intend to provide where Optimus Systems collects Personal Information on the web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of Optimus Systems websites, but you may be unable to access certain options, offers, and services that involve our interaction with you.

 

If you chose to have a relationship with Optimus Systems, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

 

Security

Wherever your Personal Information may be held within Optimus Systems or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorised access or disclosure.

 

Access/Accuracy

To the extent that you do provide us with Personal Information, Optimus Systems wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the web, our goal is to provide a means of contacting Optimus Systems should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, please contact us and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

 

Third Party Services

Third parties provide certain services available through our sites, services and applications on Optimus Systems behalf. Optimus Systems may provide information, including Personal Information, that Optimus Systems collects on the web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which Optimus Systems maintains its website and mailing lists. Optimus Systems will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Optimus Systems behalf.

 

Optimus Systems does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Optimus Systems’s behalf unless such transfer is legally required. Similarly, it is against Optimus Systems policy to sell Personal Information collected online without consent.

 

Contact Us

If you have any comments or questions regarding our Online Privacy Policy, please contact us. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.

 

Your Consent

By using this website, you consent to the terms of our Online Privacy Policy and to Optimus Systems processing of Personal Information for the purposes given above, as well as those explained where Optimus Systems collects Personal Information on the web. Should this Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.

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