Support Session
Welcome to our online remote support and collaboration service. The following option allows you to connect to a session with our engineers using a code they give you.
By utilising VoIP for business, SMEs are able to improve their telecommunications productivity and gain real advantages in functionality that would be impossible using traditional telephone networks. More importantly, significant cost savings can be realised as voice now becomes just another form of data.
Our hosted VoIP for business platform is both easy to set up, and easy to use. And if you do ever need help, Optimus Systems is always available for support.
The flexibility of having a hosted, centralised system, means your workforce can connect in from anywhere they have an internet connection. This could be your road warriors calling an internal extension for help or a remote working making a call from your switchboard to a valued client.
The pricing structure plus the cloud-based service we offer means that the technology is scalable – without you needing to invest in any hardware. It also removes large portions of your traditional telephony charges for line rentals and services you can now get by default.
Optimus Communications VoIP services is integrated into many different backhaul’s, which allows us to register, transfer and control numbers in many different regions around New Zealand, Australia and beyond. Rather than redesigning or reprinting your marketing material, we can simply port your existing numbers into our cloud based VoIP system with ease.
Our VoIP phone system can do anything we dream of
I’m glad we made the move to VoIP, and would definitely recommend it. Optimus Systems did a good job on the implementation. The service is really simple, and is very expandable. We have offices all over New Zealand, and now we only have one phone bill. As well as the really low cost, the VoIP phone system can do anything we dream of. It really is easy!
Utilising the latest technology in IP communications, Optimus Systems can offer a customised VoIP service ranging from a simple telephone setup to a complex hosted PBX environment. Our VoIP service provides consultation and network design through to hardware and software deployment, helping you to develop your communications platform and provide a cost effective and feature-rich telephone solution.
VoIP enables SMEs to streamline and enhance their telecommunications while reducing their cost of ownership. With VoIP technology, small businesses now have a viable alternative to the traditional business phone system that facilitates a more mobile workforce and a powerful communications feature set for a fraction of the cost of both traditional phone lines and onsite PBX systems.
A VoIP Phone System / IP PBX system consists of one or more SIP phones / VoIP phones, an IP PBX server and optionally includes a VoIP Gateway. The IP PBX server is similar to a proxy server: SIP clients, being either soft phones or hardware based phones, register with the IP PBX server, and when they wish to make a call they ask the IP PBX to establish the connection. The IP PBX has a directory of all phones/users and their corresponding SIP address and thus is able to connect an internal call or route an external call via either a VoIP gateway or a VoIP service provider to the desired destination.
At the centre of it all we have our cloud based PBX system hosted in our datacentre’s that connect to trunks that allow you to make calls. This takes away the requirement for you to have costly hardware onsite you have to service and maintain and removes the complexity when you want to either mange an extension, view reports or reconfigure your call-flows. The possibilities are endless.
From there you can connect remote extensions in the form of computers running the softphones, physical IP Phones in any of your offices or even home offices, and mobile devices running our Android and iOS clients.
VoIP for business solutions are customised to your needs. We'll consult with you; design the network; and deploy the hardware and software.
The system is hosted in our datacentre, so there's no need for you to have costly hardware on site
Remote extensions don't require a phone: you can connect computers - whether at the office or in home offices of remote workers - as well as mobile devices running Android or iOS.
Enjoy a powerful communications system at the fraction of the cost of traditional phone lines or an onsite PBX system.
